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Meet James

'I had one woman who was quoted £3,000 for a boiler, two days later we gave her one for free. She told me that her husband fought in Normandy but never came home. That just made me break down in tears' Read more

Meet Ellis

"I think people don’t really understand people not getting Christmas cards is a symptom of a much larger rejection. It’s not the Christmas cards, it’s that their family doesn’t love and support them anymore." Read more

Meet Astrid

It’s no secret that not all superheroes wear capes. But few of us expect them to take the form of 12-year-old schoolgirls from north London. Read more

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